SHIPPING

SHIPPING METHOD

COST

ORDER DELIVERED

USA Standard

$9 or

Free with $150
Minimum Purchase

4-7 Business Days

USA Express

$25

2 Business Days
order by 1PM ET

USA Expedited

$45

1 Business Day
order by 1PM ET

International

See country list below

DDP Calculated
at Checkout

8-14 Business Days

SHIPPING POLICY

Orders typically ship out within 1-2 business days from our warehouse in Massachusetts.

If you need to update your shipping address or would like to cancel your order, please call us at 1-800-299-5853 or email us at hi@kule.com, and we'll do our best to help. We have a limited window to make modifications to your order, including updating the shipping address, so we cannot guarantee that we'll be able to make any changes before your package is shipped. In this case, you can choose to return the item if it meets our return policy. Thank you for your understanding.


Please note that Express and Next Day shipping methods are unavailable to ship to PO box addresses and delivery estimates exclude holidays.

Delivery estimates exclude weekends and holidays, and are pending credit card approval. KULE reserves the right to hold any order for suspected fraud and/or billing and shipping validation. Affected customers will be notified by Customer Service.

To track your order, you may click 'Track Your Order' in your confirmation email or you can log into your account. Title and risk of loss for the items transfer to the recipient upon delivery to the common carrier.

INTERNATIONAL ORDERS

We've partnered with Passport Shipping and they will be the seller for all international orders. All international orders Delivered Duty Paid (DDP), meaning your shipping total will be inclusive of shipping, local duties, and taxes calculated via Passport Shipping. Orders will ship in 1-2 business days, after which they will be transferred to one of our international carrier partners. Typical delivery time is 8-14 business days. If you have any international shipping questions, please reach out to hi@kule.com.

If your package stops moving at any point please note that occasionally there can be delays due to customs or weather events. If this happens, your tracking page will be updated with the latest shipping status.

INTERNATIONAL COUNTRIES AVAILABLE FOR SHIPPING

Algeria, Anguilla, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chad, Chile, China, Colombia, Congo - Brazzaville, Costa Rica, Côte d'Ivoire, Croatia, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Finland, France, Gabon, Gambia, Germany, Ghana, Greece, Guadeloupe, Guatemala, Guernsey, Guinea, Guyana, Hong Kong SAR, Hungary, India, Indonesia, Iraq, Ireland, Italy, Israel, Jamaica, Japan, Jersey, Jordan, Kenya, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Moldova, Monaco, Morocco, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Rwanda, Saudi Arabia, Senegal, Seychelles, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Turkey, Uganda, United Arab Emirates, United Kingdom, Uruguay, Vietnam, Zambia,
Zimbabwe. List subject to change

WE'RE HERE TO HELP

Email us at
hi@kule.com

Leave us a voicemail
at 1-800-299-5853
and we’ll return your call

Questions about returns?
Click here

Questions about returns?
Click here